All work

Multiple retailers — under NDA

Storefronts, and the backend systems that keep them supplied.

Sector
E-commerce
Engagement
Multiple engagements
Scope
Storefronts and the systems behind them
Stack
Shopify platform and theme code · Shopify APIs

01The problem

A storefront is the easy half. What decides whether it works is everything feeding it.

These engagements share a shape: the shop is visible, so it gets the attention and the budget, while the systems that supply it are invisible and get neither. The symptoms show up in the shop; the causes almost never do.

Narrative drafted from the brief — replace with the engagement detail

02What discovery found

  1. In most cases the theme was not the problem, and rebuilding it would not have moved anything.

  2. The recurring constraint was the data arriving at the store, not the store itself.

  3. A replatform was the right answer less often than it was the requested one.

03What we built

First stores, rebuilds and replatforms — with the integrations built in rather than bolted on later.

  • Storefronts

    Shopify through to fully custom, depending on what the business actually needed to control.

  • Backends

    The stock, order and fulfilment systems behind the shop, connected rather than reconciled.

  • Scheduling

    Replatforms moved away from peak. Trading through a migration is a decision, not a detail.

04 — What changed

Qualitative — add figures when you have them

  • The shop stopped being the bottleneck

    Fixing what supplies it removed most of what was being blamed on the storefront.

  • Fewer rebuilds than were asked for

    Several of these engagements ended with a smaller change than the brief proposed.

  • Their teams run them

    Each was handed over during the build, in the client’s own accounts.

Got something shaped like this? Let's talk.

Discovery is free — you get a written proposal either way